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Managed Services Archives | OXEN Technology

Rita Talks Managed Services on the Radio…

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Rita Willmott, OXEN Technology’s Business Development Manager in Omaha, NE, recently took to the airwaves.  She spoke on Fremont’s KHUB Radio about the great news about our new name. She also shared info on Network Essentials. Listen and learn how managed services makes IT a “no surprises” part of your business. About Rita… Rita has been working for OXEN Technology for over 3 years.  Her favorite part of her job is helping people solve their problems with technology and making it simple for her clients. If you’re interested in learning more about how Network Essentials can help you focus on your business, check it out!

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Computer Support for a Great Community Organization

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Creating a strong community organization requires strong computer support. With three locations serving the Joplin area, Juan “Cookie” Estrada has a lot on his plate at the Joplin Family YMCA. “Our members are our focus,” Cookie says assuredly. “We need to bring our younger members the services they want in order to foster life-long relationships with them.” A Partner for Computer Support Means More Time for Mission Estrada has opted to let OXEN Technology take IT off of his plate so he can focus on the YMCA mission.  That mission is to provide programs that promote healthy spirit, mind and body for all….

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Managed Clients: Trend Micro Update

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If you are a WorryFree Managed client, please be aware that the Trend Micro system tray icon has been changed. Beginning this last weekend, Trend started pushing out a new icon, and over this next week, all clients will see this change. This icon change may cause some confusion, as the new icon resembles the “warning” status of the old icon. The old icon (seen below)… … used to become red when there was a problem. However, the red icon is now “normal”. No need to worry! This is what the new tray icon looks like: Problems are now indicated by…

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The New Norm: Managed Services

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Most people have experienced how quickly technology changes, and how fast it advances from one generation of product to the next. While technology has changed and continues to change rapidly, so has the way that we service our valued clients. As most clients have experienced, we have great capabilities to resolve issues and even work on projects remotely. This helps us to resolve issues more quickly, save on drive time, and leverage resources from across all OXEN locations with ease. Not only can we now react more quickly when a client calls in, our WorryFree Managed Service clients have many issues…

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Managed Services: More uptime, less headache

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Uptime is critical for every organization. Your equipment needs to work every time – all of the time – so that you can manage your business, not your technology. So, imagine knowing that your systems are being monitored and maintained to help prevent a computer crash. You’ll never have to renew another backup software license, or worry about whether your firewall is actually keeping your network secure. All of your technology support needs are taken care of without you even having to think twice about it. That is the advantage of managed IT services, and many businesses today are using…

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What IT Can You Outsource?

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Outsourcing your IT (often called managed IT services) has many benefits for small- to medium-sized businesses. Businesses without large IT staffs or the necessary tech skills or infrastructure often choose managed services to take the place of or supplement their own IT professionals. This allows for Flexibility when growing or moving: A managed services provider can give you temporary resources when upgrading your infrastructure, for example Specialized resources when necessary: For a flat recurring fee, you get access to the managed service provider’s entire staff and their specialists, whereas for that same cost you could hire only a single part-time…

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3 Signs You Need Managed Services

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If you’ve researched methods of taking care of your IT needs, you’ve probably come across “managed services” or “managed IT services”. What is it—and do you need it? “Managed services” can be generally defined as “outsourcing day-to-day management responsibilities […] for improving operations and cutting expenses.”1 When it comes to technology, managed services is, more specifically, the outsourcing of continual monitoring and day-to-day administrative duties of your IT infrastructure. How do you know if you could benefit from managed services? The best way to determine if you’ll cut costs is to know what you are currently paying for your IT’s…

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4 Reasons to Consider a Managed Firewall

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As the first line of defense in your business network security, a secure firewall is one of the most important pieces of your network’s infrastructure. Without it, any hacker or intruder could easily access your critical and confidential information. With more and more sophisticated threats developing every day, it can be difficult to stay ahead of the curve in keeping your business protected. It takes more than just purchasing a piece of hardware, plugging it in, and calling it good. Whether you have a dedicated IT person within your company or not, there are numerous benefits to having a professionally…

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