Managed Services

Top 5 Benefits of Managed IT Services

There are many benefits to outsourcing your IT with managed services. Here are our picks for the top five – though certainly this isn’t a comprehensive list. #1: Operational Expenses and Controlling IT Costs If your environment is ready for managed services, then outsourcing your IT requires only a small initial investment. Then all your IT needs are rolled into an ongoing predictable monthly payment. This means managed services is primarily an operational expense, and far easier to predict and budget for. Controlled and predictable spending on your IT? Always a good idea. On top of making this switch away…
OTWAdmin
June 17, 2019
Announcements

Are you prepared for the end of Windows 7?

Windows 7 and Windows Server 2008 are popular and well-loved — and they're completely unsupported after January 2020. Have you prepared to upgrade yet? When Windows 7 reaches end of life and end of support in 6 months, it will no longer be a secure, compliant operating system. Microsoft will no longer releases updates or security patches. If you continue using it, you will be putting your data at risk. Hackers love to target unsupported applications and take advantage of vulnerabilities in legacy software. You don't want to be in the cross-hairs. Consider too that other services and manufacturers will…
OTWAdmin
June 10, 2019
Tech Tip

Transposing Rows and Columns in Excel

What's transposing in Excel? “To transpose” means to make items change places with each other, or to flip a grid or table such that columns become rows and rows become columns. This may be a little hard to grasp, but it’s something that you may frequently want to do in Excel: How do you take values in a row and flip them so that those values are stacked in a column? (Or vice versa.) The answer is transposing them. This is how. Transposing in Excel Say you have data in rows, like this, and you want these names to be moved…
OTWAdmin
June 3, 2019
Security

Spring Cleaning Your Spam Filter Whitelist

It's time to add your spam filter whitelist to your spring cleaning routine. For some of us who have been using the same spam filter for years, we may have a long list of allowed addresses or domains. Because phishing email is involved in 91% of breaches, I can't stress enough how important it is to manage your whitelist. As security has evolved, I continually find things that I did months or years ago that I would do differently today. So, I am learning to go back and review the things that are on autopilot to make sure they meet…
Ryan Pieken
May 20, 2019
Security

Security Awareness Training: Time to Jump on the Bandwagon

Human error. We talk about it all the time, but what exactly do we mean? Human error occurs when an individual does something with an unintended outcome. In cybersecurity, it’s easy to point the finger at employees as being an organization’s weakest link. An IBM study found that human error accounts for 95% of security incidents, yet security awareness training for employees often ends up on the back burner. But without appropriate security awareness training provided by the employer, how can employees truly know what to watch out for? Is security awareness training a priority? In a recent survey by…
OTWAdmin
May 13, 2019
Tech Tip

Organize Using Outlook’s Color Categories

Want to become more organized in Outlook? You can create your own color-coded labels with the Categorize feature to know at a glance what emails and calendar items are. Here’s how! Outlook’s Categorize Feature You can find the Categorize option in Outlook on the Ribbon or toolbar. You can start using the categories as is, or you can customize them with your own labels. Changing the Category Labels You can label the default color categories for your own needs. Go to Home > Categorize (in the Tags group) on the Ribbon From the drop-down list, choose All Categories. Click on…
OTWAdmin
May 6, 2019
Announcements

2019 OXEN Technology Company Retreat

The OXEN Technology Company Retreat is happening Wednesday, April 24th! Once a year, we gather our entire staff in one place for learning, planning, and team building so that we can serve you better. We have arranged for service coverage during our retreat. Technicians will be available for urgent break/fix needs. If you have a request on April 24th, please call our main line at 888-296-3619 and leave us a message. You can also email requests to support@oxen.tech. We will contact you to schedule your service.
OTWAdmin
April 19, 2019
Security

What’s the difference between consumer and business-grade firewalls?

Why isn’t it a good idea to go out to your local Best Buy and get a consumer-grade firewall for your business? Can’t you save a few bucks this way, rather than getting a business-grade firewall? Well…you can. But there is a huge difference between a firewall meant for personal home use versus a business-grade firewall that’s equipped with the tools that a business needs for protection. A consumer-grade firewall won’t be the best solution for your business. Here’s why. What is a firewall? In networking, a firewall is a tool that “monitors and controls incoming and outgoing network traffic”…
OTWAdmin
April 15, 2019
Tech Tip

Office 365 Tip: Adjust Your Teams Notifications Settings

Microsoft Teams is the successor to Skype for Business. You may be jumping straight into Teams or switching to it from Skype and want to ensure your notifications are tweaked to your needs. Here’s how to access your Teams notifications settings! Click your profile picture in the upper right corner. Choose Settings > Notifications. There are three categories for notifications: mentions (e.g. when someone @s you), messages, and other. For each type of notification, you can choose to receive one of these: Banner (a pop-up notification on your screen) Banner and email (the frequency of the email notification is set…
OTWAdmin
April 2, 2019
Testimonials

Strong Technology: Filling in the Gaps for Citizens State Bank – Hugoton

At OXEN, our goal is to simplify technology for businesses and organizations. This may mean managing a client’s entire IT infrastructure, but frequently it means supplementing a client’s existing IT staff with OXEN’s expertise. We aim to provide the best solution to fit a business’s needs and environment. Case in point: Citizens State Bank, in Hugoton, KS, has IT staff, but OXEN helps manage their network and assists on projects where our knowledge and capabilities can fill the gaps. Recently, when another provider struggled to upgrade their server, Citizens State Bank reached out to OXEN Engineer Ron Cannon, who was…
OTWAdmin
March 18, 2019