Category

Security

Security

Ransomware Lessons for City Governments

U.S. towns and cities are being hit hard by ransomware and cyberattacks A city government's network is a prime target for hackers. Many small towns and cities don't have the tools, personnel, or budget to fight back. And when an attack is successful, who is to blame? Cities like Lake City, Florida have been in the news recently for falling victim to devastating ransomware attacks and the consequences afterwards. Lake City, Florida's computer network was devastated within hours. Their security and backup defenses were no match for expert hackers and sophisticated spear phishing campaigns. Their budget never extended to cover…
OTWAdmin
November 11, 2019
AnnouncementsSecurity

Upgrade from Windows 7 to Remain Secure and Stable

It’s still coming whether we like it or not: Windows 7 End of Life. If your organization is still running Windows 7, what can you expect? Is this truly the end of Windows 7, and should you upgrade? The answer, realistically, is yes. It’s a smart move to upgrade now, for security and stability. Mainstream support for Windows 7 ended in 2015. Extended support ends on January 14, 2020. Windows 7 is now end-of-life. It will not be supported, nor will it receive regular patches and security updates. What's the risk of not upgrading? Failing to upgrade to supported software,…
OTWAdmin
October 14, 2019
Cloud SolutionsOffice 365Security

What Is Microsoft 365 vs. Office 365?

You may have started to hear about Microsoft 365. Is it the same as the similarly named “Office 365”? The two are different, and here we’ll explain the difference and what Microsoft 365 Business can offer your organization. First of all, Microsoft 365 is not the same thing as Office 365. Office 365 is a cloud-based suite of productivity apps, such as Word, PowerPoint, Excel, and Outlook. It’s the modern, cloud-based version of the Microsoft Office suite of products you’re probably familiar with already. Microsoft 365 Business is a bundle of services that include the apps and productivity tools of…
OTWAdmin
September 16, 2019
Security

How to Protect Your Business Against Former Employees

We’ve said this frequently, and we’ll say it again. One of the biggest security weaknesses that businesses face are their own employees. This isn’t pleasant, but it’s a truth that we have to face. Humans are a weak link in our cybersecurity defenses. When we make mistakes – forgetting to change a default password or clicking on a link we shouldn’t – we open the door for attackers. But there’s another way that your people can threaten your organization. It's from within: disgruntled or dissatisfied former employees. These are people who are no longer with your business but may still…
OTWAdmin
September 9, 2019
LeadershipSecurity

2019 State of the IT Industry Landscape, Part 3: Cybersecurity

In this portion of our 2019 update on the state of the IT industry, we review many of the pertinent and pressing statistics of the need for cybersecurity. It’s easy to paint an overwhelmingly complex and urgent picture of cybersecurity. However, we aim to balance the flood of data with digestible overview of the situation. Industry Trends: Cybersecurity Bottomline: Our cybersecurity risks and cost associated with them will never be lower than they are today. OXEN’s 2017 summary of cybersecurity for small businesses concluded that SMB IT security is viewed as a necessary but unwelcome cost, rather than as an…
OTWAdmin
July 29, 2019
LeadershipSecurity

The Shared CIO Role: Evolving IT Leadership to Serve You Better

I hope it’s OK to write about something other than the newest cloud feature or the latest tech gadget, because I’m not going to talk about new technologies in this article. Rather, I would like to talk about the necessary leadership in today’s businesses. Not so long ago, the only IT goal of any business was to find someone who could do the work of implementing, upgrading, and maintaining technology. It was a hard-to-find skill set, and it was even difficult to find someone able to set up a basic network. That is not the case today. There are IT…
Ryan Pieken
July 8, 2019
AnnouncementsSecurity

Are you prepared for the end of Windows 7?

Windows 7 and Windows Server 2008 are popular and well-loved — and they're completely unsupported after January 2020. Have you prepared to upgrade yet? When Windows 7 reaches end of life and end of support in 6 months, it will no longer be a secure, compliant operating system. Microsoft will no longer releases updates or security patches. If you continue using it, you will be putting your data at risk. Hackers love to target unsupported applications and take advantage of vulnerabilities in legacy software. You don't want to be in the cross-hairs. Consider too that other services and manufacturers will…
OTWAdmin
June 10, 2019
Security

Spring Cleaning Your Spam Filter Whitelist

It's time to add your spam filter whitelist to your spring cleaning routine. For some of us who have been using the same spam filter for years, we may have a long list of allowed addresses or domains. Because phishing email is involved in 91% of breaches, I can't stress enough how important it is to manage your whitelist. As security has evolved, I continually find things that I did months or years ago that I would do differently today. So, I am learning to go back and review the things that are on autopilot to make sure they meet…
Ryan Pieken
May 20, 2019
Security

Security Awareness Training: Time to Jump on the Bandwagon

Human error. We talk about it all the time, but what exactly do we mean? Human error occurs when an individual does something with an unintended outcome. In cybersecurity, it’s easy to point the finger at employees as being an organization’s weakest link. An IBM study found that human error accounts for 95% of security incidents, yet security awareness training for employees often ends up on the back burner. But without appropriate security awareness training provided by the employer, how can employees truly know what to watch out for? Is security awareness training a priority? In a recent survey by…
OTWAdmin
May 13, 2019
Security

What’s the difference between consumer and business-grade firewalls?

Why isn’t it a good idea to go out to your local Best Buy and get a consumer-grade firewall for your business? Can’t you save a few bucks this way, rather than getting a business-grade firewall? Well…you can. But there is a huge difference between a firewall meant for personal home use versus a business-grade firewall that’s equipped with the tools that a business needs for protection. A consumer-grade firewall won’t be the best solution for your business. Here’s why. What is a firewall? In networking, a firewall is a tool that “monitors and controls incoming and outgoing network traffic”…
OTWAdmin
April 15, 2019