Industries in Kansas City: Scaling Grain Silos With Spreadsheet Systems 
Across Kansas City industries, growth exposes fragile systems and hidden operational risk faster than leaders expect 🧠📊
Kyla BurdickJanuary 13, 2026
Types of Managed Services That Protect Your IT Environment 
Understanding the types of managed IT services is essential for business leaders seeking resilience and growth in today’s digital-first economy. As or...
Kyla BurdickDecember 2, 2025
Benefits of IT Outsourcing That Improve Business Performance 
Adapting and scaling IT capabilities has become essential for organizations striving to survive and thrive amid today’s rapid business shifts. For man...
Kyla BurdickOctober 29, 2025
Staff Augmentation vs Managed Services: Getting Clarity for Smarter Decisions 
Many organizations face a critical decision when addressing IT or talent shortages: Should you augment your staff or outsource through managed services? Choosing the wrong model can result in wasted budgets, delayed projects, and overwhelmed internal teams. 57% of CEOs say that finding and retaining the right IT talent is their biggest challenge. This choice matters more today than ever! Ryan Pieken, Senior Consultant CIO, CISO Services, OXEN Technology, notes, “Businesses that align staffing models with long-term goals gain stronger results and lower risks.” This blog will walk you through a detailed comparison of staff augmentation and managed services, highlight…
Kyla BurdickSeptember 21, 2025
Break-Fix vs Managed Services: Why Your IT Strategy Can’t Afford to Be Passive 
IT disruptions don't just cause delays; they drain productivity and bleed revenue. Yet, many businesses still rely on reactive "break-fix" support, only calling for help when something goes wrong. According to Trilio, small businesses lose an average of $427 per minute, and larger ones lose about $9,000 per minute when downtime and ongoing IT issues happen. These aren't just technical glitches; they're strategic liabilities. It's time for a shift. Businesses need proactive, preventive IT strategies that anticipate problems before they surface. Managed services offer exactly that: consistent, monitored support designed to keep systems running smoothly and securely. As Ryan Pieken,…
Kyla BurdickAugust 22, 2025
How the Benefits of Remote Security Support Improve Productivity 
IT issues are more than just an inconvenience. Forbes reports the average cost of IT downtime is $9,000 per minute, with the impact growing as delays affect operations, customer experience, and revenue. When support is slow, internal teams lose hours they can't get back. Projects get delayed. Employees are stuck in place. Ryan Pieken, Sr. Consultant, CIO, CISO Services at OXEN Technology, says, "Every minute you're waiting on IT to catch up, you're risking revenue, reputation, and retention." The good news is that you don't have to wait anymore. If your business relies on technology daily, the benefits of remote…
Kyla BurdickAugust 22, 2025
Disruptions of a Cyber Incident 
Cyber threats are no longer a matter of if, but when. We’ve seen firsthand how a single cyber incident can ripple through an organization, causing not just technical headaches but serious operational, financial, and reputational damage. In July 2024, a faulty update from cybersecurity firm CrowdStrike caused over 8.5 million Windows systems to crash globally, disrupting airlines, hospitals, banks, and government services. The incident is widely considered one of the largest IT outages in history, with estimated financial damages exceeding $10 billion. One of the most immediate and visible impacts of a cyber incident is the operational downtime. The loss…
Kyla BurdickAugust 13, 2025
What Makes the Benefits of Managed Security Services So Valuable? 
Businesses rely on data, systems, and tools that must work without fail. But complexity and risk keep climbing. Cyberattacks are costing SMBs more and more, and 77% say their IT environments have grown more complex in the past two years, a costly combination driving demand for smarter security strategies. Ryan Pieken, vCISO at OXEN Technology, explains it clearly: “Businesses don’t need more buzzwords. They need IT that works, costs they can plan for, and support they can trust. That’s what managed services bring.” This blog breaks down the real benefits of managed security services: lower costs, reduced downtime, stronger…
Kyla BurdickAugust 11, 2025
Your Business Needs a Data Breach Response Plan 
In today’s digital economy, data breaches are a growing threat to businesses of all sizes. An adverse event could come in the form of a cyberattack, insider theft, or accidental exposure, and the consequences may lead to financial loss, reputation damage, and/or legal action. That’s why the Federal Trade Commission (FTC) urges every business to have a Data Breach Response Plan in place before an incident occurs. The First 24 Hours Matter According to the FTC, the first step after discovering a breach is to secure your operations by fixing vulnerabilities, temporarily taking affected systems offline, and preventing further…
Kyla BurdickJuly 23, 2025
Your Best Defense: Employee Security Training 
How often do you think about cybersecurity when opening your inbox or answering a quick text at work? Although many of us are aware that breaches are ever more common—as phishing campaigns evolve with AI—those risks often fade into the background amid life’s demands. When you’re juggling emails, meetings and deadlines, cybersecurity isn’t always front and center. A moment of inattention is all a hacker needs. Why does Employee Security Training matter? Nearly 60% of breaches involve a human element. Whether through mistake or improper use a single click on a malicious link can lead to ransomware, financial loss,…
Kelle WhiteMay 14, 2025
