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Before You Click: Recognizing and Preventing Phishing Scams CybersecurityPersonal Identifiable InformationTech TipUncategorized

Before You Click: Recognizing and Preventing Phishing Scams

If you received an email that appeared to be from your bank or a familiar contact, would you immediately recognize if it was fake? Chances are, you might be surprised. Phishing attacks are deceptively simple — yet incredibly effective. Just one convincing message can lead to compromised data, financial loss, or even a ransomware infection. These scams rely on social manipulation to trick individuals into taking harmful actions — like clicking malicious links, downloading infected attachments, or sharing sensitive information. From fake invoices and password reset requests to texts that look like they’re from a legitimate source, phishing continues to…
Kyla Burdick
October 22, 2025
Last Call: Windows 10 Support is Ending – Here’s What to Do Next CybersecurityOffice 365Uncategorized

Last Call: Windows 10 Support is Ending – Here’s What to Do Next

Windows 10 has been a reliable workhorse for nearly a decade, powering everything from home offices to enterprise environments. But as with all things tech, its time is nearly up. On October 14, 2025, Microsoft will officially end support for Windows 10, no more security patches, bug fixes, or official assistance. For businesses that haven’t started planning, this isn’t just a future problem; it’s a present-day priority. Continuing to run Windows 10 beyond its end-of-life introduces real risks to your operations, compliance posture, and data security. The good news? We’re here to help.   What "End of Support" Means for…
Kyla Burdick
August 20, 2025
Benefits of Managed Security Services
What Makes the Benefits of Managed Security Services So Valuable? CybersecurityManaged ServicesUncategorized

What Makes the Benefits of Managed Security Services So Valuable?

 Businesses rely on data, systems, and tools that must work without fail. But complexity and risk keep climbing. Cyberattacks are costing SMBs more and more, and 77% say their IT environments have grown more complex in the past two years, a costly combination driving demand for smarter security strategies. Ryan Pieken, vCISO at OXEN Technology, explains it clearly: “Businesses don’t need more buzzwords. They need IT that works, costs they can plan for, and support they can trust. That’s what managed services bring.” This blog breaks down the real benefits of managed security services: lower costs, reduced downtime, stronger…
Kyla Burdick
August 11, 2025
Still on Windows 10? You’re not alone—but time’s running out Uncategorized

Still on Windows 10? You’re not alone—but time’s running out

Here’s why now is the right time to upgrade to Windows 11. If you've been putting off the move to Windows 11, you're not alone. Most people, especially businesses, prefer to wait until an OS has matured and the bugs have been worked out. We’ve reached that point. Windows 11 is now stable, reliable, and ready for production use. Sure, update day might throw a curveball now and then, but that’s what support is for. With Windows 10 support ending soon, delaying the upgrade only makes the eventual transition more rushed and stressful. Now is the right time to migrate—while…
Kelle White
May 16, 2025
Upgrading to Windows 11: What You Need to Know Uncategorized

Upgrading to Windows 11: What You Need to Know

As technology continues to evolve, staying up to date with the latest software is essential for both personal and professional use. With Microsoft Windows 10 being end of life in October 2025, Microsoft’s Windows 11 is the newest operating system.  Offering a host of exciting features and improvements. Here’s everything you need to know about upgrading to Windows 11. New Features and Enhancements - Windows 11 introduces several new features designed to enhance your computing experience, here a brief glance: Redesigned Interface – The new Start menu and taskbar are centered, providing a fresh look that’s both modern and user-friendly.…
Kelle White
April 29, 2025
Top 5 Modern Cybersecurity Tips for Small Businesses Uncategorized

Top 5 Modern Cybersecurity Tips for Small Businesses

1. Leverage Cloud Security As more small businesses migrate to the cloud, securing cloud environments has become paramount. Cloud security involves protecting data, applications, and services hosted in the cloud from cyber threats. Ensure your cloud provider adheres to industry security standards and implements robust security measures. Additionally, use encryption to protect data in transit and at rest, implement strong access controls, and regularly monitor and audit cloud activities. Many cloud platforms like Microsoft 365 have many security features that you are paying for.  They just need implemented and managed! 2. Perform Risk Assessments and Pen Tests Regular risk assessments…
Kelle White
April 17, 2025
Windows 11: What You Need, What We Recommend, and Why It Matters Uncategorized

Windows 11: What You Need, What We Recommend, and Why It Matters

With Windows 10 support ending in October, a lot of businesses are already asking the next big question: what does a successful Windows 11 upgrade actually look like? Not just technically, but practically. As we help clients plan their transitions, we’re seeing the same patterns we’ve seen in every major lifecycle shift. Companies that prepare early are positioned to make smart decisions, on their own timeline and budget. Companies that wait too long end up reacting to supply shortages, deployment delays, and support gaps. But here’s the thing: meeting Microsoft’s minimum specs doesn’t always mean your experience will be smooth.…
Kelle White
April 8, 2025
Join Us at the ICA Annual Meeting: Selecting the Right AI for Your Busines Uncategorized

Join Us at the ICA Annual Meeting: Selecting the Right AI for Your Busines

Are you eager to learn how Artificial Intelligence (AI) can revolutionize your business and enhance security? Join Ryan Pieken (vCISO) at the ICA annual meeting for an insightful session on "Selecting the Right AI." This presentation will delve into AI's transformative impact across various sectors, with a particular focus on small businesses and telecommunications. You’ll gain an understanding of AI fundamentals, including its definition, key technologies, and historical development. Discover the different types of AI, such as machine learning, generative AI, and natural language processing, along with their common applications in customer service, marketing, sales, and operational efficiency. Learn how…
Kelle White
March 17, 2025
Broadening Horizons: My Study Abroad Journey and What It Means for OXEN Technology Uncategorized

Broadening Horizons: My Study Abroad Journey and What It Means for OXEN Technology

Hello, I’m Kyla Burdick, a Marketing Intern at OXEN Technology and right now, I’m writing this from across the Atlantic, where I’m spending a semester abroad at the University of Chester in the United Kingdom. This experience has already been one of the most exciting and eye-opening chapters of my college journey, and I wanted to share a bit about what it’s been like, what I’m learning, and how it’s shaping the way I think about marketing, culture, and my future with OXEN Technology. Why I Chose to Study Abroad I’ve always believed that the best way to grow is…
Kyla Burdick
January 7, 2025
OXEN Technology Welcomes New President! AnnouncementsCybersecurityLeadershipManaged ServicesUncategorized

OXEN Technology Welcomes New President!

OXEN Technology and its Board of Directors are delighted to announce the appointment of Heather Lantz as the company’s new President. Heather joined OXEN Technology on December 2nd, 2024. Ms. Lantz brings a wealth of experience and a proven track record of leadership and innovation within the Managed Service Provider industry. Previously serving as the Senior Vice President of Cybersecurity with Ascend Technologies and Chief Operations Officer with Infogressive, Inc.  Ms. Lantz has been instrumental in driving service and revenue growth, strategic initiatives, market expansion, and client satisfaction. Her deep expertise and visionary approach align perfectly with the values and…
Kelle White
December 11, 2024