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OXEN Telecom

Transform Your B2B Telecom Offerings with the OXEN Bundle

Go beyond bandwidth. Deliver Microsoft-native security, proactive managed IT, and comprehensive M365 data protection—built around your clients' existing environments. 

As an Internet Service Provider, your B2B clients already trust you to keep them connected. But in today’s threat landscape, connectivity isn't enough—they need complete business protection. 

The Solution

Enter the OXEN Telco Bundle.

Go beyond bandwidth. Deliver Microsoft-native security, proactive managed IT, and comprehensive M365 data protection—built around your clients' existing environments. 

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What’s Included: Enterprise-Grade IT, Packaged for Your Clients

1
Managed Workstation & Server Operations

Eliminate the break-fix headache for your clients. We deploy silent, lightweight agents to all covered workstations and servers to enable remote access, automated maintenance, and critical alerting. We handle automated patching for Microsoft products, third-party apps, drivers, and firmware during defined maintenance windows. With active monitoring of CPU, memory, disk health, and server up/down status, we ensure their infrastructure never skips a beat.

2
Business Protection Security

Stop threats before they breach the network. We run Microsoft Defender EDR on every covered endpoint, supercharged with attack surface reduction rules. Events from your clients' M365 environments, firewalls, and endpoints are fed directly into a cloud-native SIEM (Azure Sentinel) for real-time correlation and analysis. Complete with DNS filtering, advanced Microsoft Email Security, cloud identity monitoring, and enforced MFA, your clients are wrapped in a digital fortress.

3
24x7x365 SOC Coverage

Cyber threats don’t sleep, and neither do we. OXEN’s Security Operations Center (SOC) monitors security events every hour of every day. We actively investigate and respond to alerts based on strict SLAs, guaranteeing a 30-minute response time for critical incidents. Our SOC continuously integrates fresh threat intelligence and builds custom detection rules to keep your clients ahead of the curve.

4
Security Awareness Training

Turn your clients' biggest vulnerabilities—their employees—into their strongest defense. We enroll their teams in a continuous training ecosystem featuring annual deep-dives, weekly micro-training on zero-day phishing tactics, and simulated phishing campaigns. All of this, plus dark web monitoring and customizable security policies, is managed from a single, intuitive portal.

5
M365 Cloud Backup

Microsoft’s standard retention policies are not true backups. We protect your clients' Exchange Online, OneDrive, SharePoint, and Teams data by automatically backing it up to independent, encrypted cloud storage on a scheduled basis. If data is corrupted, accidentally deleted, or held for ransom, your clients maintain total control over an independent recovery point.

The OXEN Advantage: Why Partner With Us?

Selling managed services shouldn't mean managing a new, bloated tech stack. Here is why the Telco Complete Bundle makes sense to your bottom line: 
Microsoft-Native Security with Full SOC Coverage
We build on the tools your clients' environments already run—like Defender EDR and Azure Sentinel—rather than forcing them to buy and manage a separate, clunky security stack. OXEN’s SOC uses native data to provide 24/7 monitoring and response seamlessly.
Backup That’s Actually a Backup
We help you educate your clients on the dangerous gap between standard data retention and true recovery. An independent, encrypted backup means they control the recovery point, not Microsoft. 
Training That Keeps Pace with Threats

Last year's training won't stop tomorrow's attacks. Our weekly micro-training keeps your clients' teams sharp against the exact phishing and scam tactics hitting inboxes right now.

Lightning-Fast SLAs
When disaster strikes, your clients expect answers fast. Our 30-minute critical incident response time makes your brand look like a hero.
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Ready to Expand Your B2B Portfolio?

Stop leaving money on the table. Partner with OXEN Technology to deliver the robust, high-margin managed IT services your B2B clients are already asking for.

Frequently Asked Questions

What's included in this bundle?

The Telco Complete Bundle includes managed workstations and servers (monitoring, patching, remote agents), Business Protection Security (Defender EDR, Azure Sentinel SIEM, DNS filtering, Microsoft Email Security, cloud identity monitoring, network protection, MFA), 24x7x365 SOC coverage, Security Awareness Training (annual training, weekly micro-training, phishing simulations, dark web monitoring), and M365 Cloud Backup (mailboxes, OneDrive, SharePoint, Teams, calendars, contacts, tasks).

Is this bundle labor-inclusive for IT?

The managed workstation and server components are included in the bundle price. Labor terms depend on your specific agreement. Review your agreement details with your OXEN account team for clarification on remediation labor.

How does Business Protection Security use my existing Microsoft environment?

Defender EDR is deployed to endpoints and integrates with Microsoft Defender's cloud analytics. Azure Sentinel aggregates log data from your M365 tenant, firewall, and endpoints in one place. There's no separate security platform to learn. OXEN configures and manages it; your employees see no change in their day-to-day tools.

What does M365 backup protect that Microsoft's retention doesn't?

Microsoft's standard retention keeps deleted items for a set period, but that period has limits, and permanently deleted data may not be recoverable. An independent backup captures scheduled copies of your data in encrypted cloud storage outside of Microsoft's control, giving you a reliable restore point regardless of how data was lost.

What happens when a threat is detected?

The SOC monitors 24x7x365. When a credible threat is confirmed, OXEN engineers investigate and begin remediation. Critical incidents get a 30-minute response. You're notified and kept updated throughout the process.

How is this different from the Telco Basic Bundle?

Telco Complete uses Business Protection Security (Defender EDR, Azure Sentinel, DNS filtering, email security, network protection) instead of Detect and Respond. It's a more complete Microsoft-native security stack with broader coverage across email, DNS, identity, network, and endpoints. It also includes the same Security Awareness Training and M365 backup.

What's not included?

HIPAA security awareness training modules, M365 backup data recovery (available separately), Azure SIEM costs (separate line item), and PC installs or OS version upgrades are outside the scope of this bundle.