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PHONE: (888) 296-3619E-MAIL: hello@oxen.tech
Contact Us
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Managed Backup

Your data is there when you need it, every single time.

OXEN's Managed Backup solution provides a monitored, engineer-supported approach to protecting critical systems and information. Clients gain a recovery strategy designed around their operational priorities, retention requirements, data volumes, and acceptable downtime. This solution transforms backup from a routine technical task into a strategic investment that strengthens business continuity, improves organizational resilience, and provides confidence that essential data will be available when needed.
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The OXEN Advantage

Clients choose OXEN because effective data protection requires more than just backup software. It requires experienced professionals who understand business operations, recovery priorities, and the consequences of prolonged downtime. OXEN combines proactive monitoring, responsive engineering support, thoughtful solution design, and ongoing backup validation to lead clients to a dependable recovery posture. Each engagement begins with a detailed scoping conversation, to align recovery objectives, retention requirements, data volume, and operational needs. A partnership-based approach provides strong protection, clear accountability, and measurable improvements in business readiness.

What's Included

Organizations receive a backup environment configured around how quickly systems must be restored, how long recovery points must be retained, and which business-critical devices and servers require protection.

Proactive Backup Monitoring
Continuous monitoring of backup success and failure status with proactive oversight and reporting to help ensure protection remains operational.
Engineer-Led Issue Resolution
OXEN engineers investigate and address backup issues when they occur, helping minimize risk and maintain recovery readiness.
Encrypted Data Protection
Backup data is encrypted to help protect sensitive business information throughout the backup and recovery process.
Secure Offsite Replication
Recovery data is replicated to secure offsite storage, providing an additional layer of protection against local outages and disasters.
Recovery Validation Testing

Periodic validation helps confirm backup data remains recoverable, reducing the likelihood of unexpected issues during a recovery event.
Flexible Recovery Options
Cloud, local, and hybrid backup configurations support varying recovery objectives, retention requirements, and operational needs.

Business Outcomes

 
The true value of backup is not storing data. It is keeping a disruption from becoming a business crisis.
 
OXEN Managed Backup provides the recovery readiness needed to protect operations, limit the financial consequences of downtime, and restore critical data following ransomware, hardware failure, accidental deletion, or backup errors. Proactive monitoring and quarterly integrity validation add accountability to the recovery process, while flexible local and cloud recovery options support faster restoration.

The result is a Strong. Simple. Trusted. approach to business resilience, backed by OXEN professionals accountable for backup performance and recovery readiness.
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Don't wait for a disaster to test your backups.

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Frequently Asked Questions

What backup plans are available and how do they differ?

There are three core plans: 1) cloud only backup (designed for desktops), 2) a local plus cloud plan using a NAS device, 3) and a local plus cloud plan using an OXEN owned onsite backup server. The key difference between the plans is recovery speed. The onsite appliance options allow systems to be spun up virtually from a local backup while original hardware is being repaired, which dramatically reduces downtime compared to restoring from cloud alone.
How do we get started?

Every Managed Backup engagement starts with a consultation process. OXEN experts work with clients to evaluate what systems need protection, how much data is present, acceptable recovery timeframes, and retention requirements. Then a customized plan is designed. Due to the environment variables of this solution, OXEN requires a scoping conversation before an agreement is signed.
How is this priced?

OXEN's Managed Backup is customized for each client environment depending on what is being protected. Pricing varies based on the plan tier (cloud-only vs. local-plus-cloud), the storage required, and any customizations such as extended retention or archival. Scoping determines the final configuration and pricing.
How is this different from just running Windows Backup or a consumer cloud service?

Consumer and built-in tools aren't monitored. If a backup fails, nobody knows until a restore is attempted. OXEN monitors every backup job daily, responds to failures, verifies integrity quarterly, and stores data encrypted with offsite replication. Updates, capacity, and health monitoring are all handled for clients.
What happens if a backup fails?

An alert is generated for the engineering team. An engineer investigates the cause, fixes it, and notifies clients of what occurred and the resolution. Clients receive daily backup status reports so to ensure constant visibility and confidence.
Does this include restores?

File and folder restores are included under the agreement, with up to one hour of labor covered. Full system recoveries due to hardware failure, ransomware, or disaster events are handled separately and are not part of the base solution.
Can we customize retention or add archival?

Yes. Standard retention is 90 days for both local and offsite copies. Retention timeframes can be extended, and archival of offsite images is also available. Air-gapped backup and virtual disaster recovery are also available as customization options. These options are all covered in the scoping and consultation process.
Does backup guarantee regulatory compliance? A backup solution is a small part of a compliance framework. Compliance with legal, regulatory, or industry-specific mandates requires explicit scoping. OXEN will design a backup plan that supports your compliance requirements during the scoping and consultation process.