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Managed Server Detection and Response

Your Servers Are a Target. We Make Sure Someone’s Always Watching.

Advanced Managed Server Detection and Response (D&R) built exclusively for your most critical infrastructure. 24/7/365 protection, rapid response, and complete peace of mind.

The Problem:

The Stakes Are Too High for Basic Protection

Your servers are the heart of your business. They run your critical services, handle your network traffic, and host your most sensitive shared data. Because they hold the keys to your kingdom, they are the ultimate target for cybercriminals.

Standard antivirus isn't enough anymore, and a security alert is useless if it’s just logged into a system that nobody checks until Monday morning. You need active, continuous, and expert oversight.

That’s where OXEN Technology steps in. ---

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The OXEN Advantage

We don't just install software and walk away. We provide a proactive security shield paired with deep operational management, ensuring your servers are both impenetrable and optimized. 
Server-Specific Coverage, Not a Workstation Plan Stretched to Fit
We don't treat your servers like desktop computers. Our monitoring goes beyond security detection to cover critical Windows services, system up/down status, CPU and memory utilization, and disk health. When an Exchange server stops or a domain controller drops, we know before your users do.
30-Minute Critical Response, Around the Clock
Security events don't wait for business hours. OXEN's Security Operations Center (SOC) operates 24/7/365 for all alert priorities. Active threats are investigated within 30 minutes, and high-priority incidents within one hour. Period.
Security and Operations Under One Roof
EDR, email security, identity monitoring, patching, and server health are managed together by one unified team. Nothing falls through the gap between a standalone security vendor and your IT provider. We own the whole picture.
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What’s Included in Managed Server D&R?

Our comprehensive suite blends cutting-edge technology with human expertise to defend your infrastructure from every angle. 
1
Endpoint Detection and Response (EDR)
We deploy advanced security software on every managed server to continuously monitor for malicious behavior using behavioral analysis and real-time cloud threat intelligence. When a threat is detected, it is immediately flagged, contained, and investigated by our live SOC team—not just logged into a database for later. 
2
Ironclad Email Security
Threats are blocked at the gateway. Every inbound email is rigorously filtered for phishing attempts, hidden malware, and sophisticated impersonation attacks before it ever reaches your users' inboxes.
3
Cloud Identity Monitoring and MFA
Compromised credentials shouldn't mean a compromised network. We require Multi-Factor Authentication (MFA) for all users through your cloud identity provider. Furthermore, we monitor user accounts around the clock for suspicious activities, such as impossible travel, unusual login locations, and failed authentication patterns.
4
24/7/365 SOC Monitoring
Our elite Security Operations Center keeps eyes on your environment every hour of every day. Our analysts investigate, triage, and respond to alerts in strict compliance with our SLAs. As the threat landscape evolves, our SOC proactively builds new detection rules and integrates the latest threat intelligence to keep you a step ahead.
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Ready to Stop Hoping You're Secure, and Start Knowing?

Don't wait for a breach to find out your server security has gaps. Partner with OXEN Technology and let our 24/7 SOC team stand guard over your critical infrastructure.

Frequently Asked Questions

What does Managed Server D&R include?

EDR on all managed servers, email security filtering, cloud identity monitoring, MFA enforcement, 24/7/365 SOC monitoring, CPU and memory utilization monitoring, disk utilization and health monitoring, critical Windows services monitoring, system up/down monitoring, and automated patching. Driver and firmware updates are handled manually by OXEN engineers as needed.

What does OXEN monitor vs. what are we responsible for?

OXEN monitors server endpoints, email traffic, cloud identity events, SIEM alerts, critical Windows services, CPU and memory utilization, disk utilization and health, and system connectivity. OXEN handles alert investigation, threat containment, triage, remediation, and patching. Your team provides server access for agent deployment, cloud identity provider access, and cooperation during incident response.

How quickly does OXEN respond to a security incident?

Critical threats: 30 minutes. High-priority: one hour. Security services operate 24/7/365 with no business-hours limitations on any security alert priority.

How is this different from Managed Workstation D&R?

The security components are the same: EDR, email security, identity monitoring, and SOC coverage. Server D&R adds critical Windows services monitoring and system up/down status monitoring. Server patching also includes manual driver and firmware updates handled by OXEN engineers, rather than automated delivery through standard Windows Update.

How is D&R different from Business Protection Security (BPS) for servers?

D&R uses a different EDR platform and SIEM stack. BPS uses a Microsoft-native security stack and adds DNS filtering, network protection, attack surface reduction rules, and vulnerability correlation. BPS provides more security layers. D&R focuses on endpoint detection, email security, and identity monitoring.

What happens when a threat is detected?

The SOC receives the alert, validates it, and begins investigation. If confirmed, the threat is contained and remediated. Your team is notified. For critical incidents, that process starts within 30 minutes of detection.

What's NOT included?

Labor from Service Desk or Technical Engineers for non-security issues is not included. Additional SIEM data connectors beyond the standard integration set may be at additional cost. Remediation of non-security infrastructure issues is handled separately.

How is this priced?

Per server, recurring monthly.