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PHONE: (888) 296-3619E-MAIL: hello@oxen.tech
Contact Us
Consulting 03
Managed Server Detection and Response

Your Servers Are a Target. We Make Sure Someone’s Always Watching.

OXEN Managed Server Detect and Respond (D&R) helps organizations maintain secure, reliable, and resilient server environments through proactive management, continuous monitoring, threat detection, and expert response. By combining server administration with 24x7x365 security oversight, OXEN helps reduce downtime, address vulnerabilities, strengthen cybersecurity, and support uninterrupted business operations while easing the burden on internal IT teams.

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The OXEN Advantage

Organizations choose OXEN because protecting critical server infrastructure requires more than monitoring tools alone. OXEN combines proactive server management, continuous threat detection, and expert response within one coordinated service. This integrated approach improves reliability, enhances security visibility, reduces operational risk, and provides leadership with a trusted partner focused on keeping critical systems secure, available, and aligned with business objectives.

What’s Included

OXEN Managed Server Detect and Respond combines ongoing server administration with advanced security monitoring and expert-led response. These coordinated capabilities help organizations maintain reliable systems, reduce security exposure, and simplify responsibility for protecting business-critical server environments.

24×7 Server Monitoring
Continuous monitoring helps identify suspicious activity, security events, and potential threats across critical server infrastructure.
Advanced Threat Detection
Behavioral analytics and threat intelligence help detect malicious activity that traditional security tools may overlook.
Expert Security Response
Experienced security professionals investigate and respond to threats to help minimize risk and business disruption.
Threat Containment & Remediation
Rapid response actions help isolate affected systems and support remediation efforts before threats can spread.
Security Event Visibility
Detailed reporting and insights provide greater visibility into server security posture, incidents, and emerging risks.
Managed Server Protection
Combines monitoring, detection, response, and ongoing management into a comprehensive server security solution.
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Business Outcomes

OXEN Managed Server Detect and Respond helps organizations reduce downtime, strengthen server security, and improve the reliability of critical business systems. Continuous monitoring, proactive maintenance, and expert response improve operational performance, reduce cyber risk, and increase visibility into potential threats. The result is stronger business continuity, improved compliance readiness, and greater confidence in critical server infrastructure.

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Ready to Stop Hoping You're Secure, and Start Knowing?

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Frequently Asked Questions

What does Managed Server D&R include?

EDR on all managed servers, email security filtering, cloud identity monitoring, MFA enforcement, 24/7/365 SOC monitoring, CPU and memory utilization monitoring, disk utilization and health monitoring, critical Windows services monitoring, system up/down monitoring, and automated patching. Driver and firmware updates are handled manually by OXEN engineers as needed.
What does OXEN monitor vs. what are we responsible for?

OXEN monitors server endpoints, email traffic, cloud identity events, SIEM alerts, critical Windows services, CPU and memory utilization, disk utilization and health, and system connectivity. OXEN handles alert investigation, threat containment, triage, remediation, and patching. Your team provides server access for agent deployment, cloud identity provider access, and cooperation during incident response.
How quickly does OXEN respond to a security incident?

Critical threats: 30 minutes. High-priority: one hour. Security services operate 24/7/365 with no business-hours limitations on any security alert priority.
How is this different from Managed Workstation D&R?

The security components are the same: EDR, email security, identity monitoring, and SOC coverage. Server D&R adds critical Windows services monitoring and system up/down status monitoring. Server patching also includes manual driver and firmware updates handled by OXEN engineers, rather than automated delivery through standard Windows Update.
How is D&R different from Business Protection Security (BPS) for servers?

D&R uses a different EDR platform and SIEM stack. BPS uses a Microsoft-native security stack and adds DNS filtering, network protection, attack surface reduction rules, and vulnerability correlation. BPS provides more security layers. D&R focuses on endpoint detection, email security, and identity monitoring.
What happens when a threat is detected?

The SOC receives the alert, validates it, and begins investigation. If confirmed, the threat is contained and remediated. Your team is notified. For critical incidents, that process starts within 30 minutes of detection.
What's NOT included?

Labor from Service Desk or Technical Engineers for non-security issues is not included. Additional SIEM data connectors beyond the standard integration set may be at additional cost. Remediation of non-security infrastructure issues is handled separately.
How is this priced?

Per server, recurring monthly.