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Detect & Respond Security

Uncompromising Coverage for Every User, Wherever They Work.

Cybercriminals don’t work 9-to-5, and neither should your security. Traditional antivirus simply isn't enough to stop today’s sophisticated, multi-vector attacks. You need a proactive, layered defense system that sees everything—and acts instantly.

Enter OXEN Technology’s Detect & Respond Security. We provide enterprise-grade protection that travels with your workforce, combining cutting-edge threat intelligence with human expertise to stop attacks before they disrupt your business.

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The OXEN Advantage: Why Businesses Trust Us

1
30-Minute Response SLA

Speed is everything in a cyber-attack. For active, critical threats, we guarantee a 30-minute response time. We don't just watch the alarm go off; we run toward the fire.

2
Unified, Gapless Coverage

 Detect & Respond Security seamlessly layers email filtering, cloud identity monitoring, and EDR into a single managed service. Because we monitor all three simultaneously, an attack that tries to pivot between your systems won't fall through the cracks.

3
The SOC Works While You Don't

Most breaches are discovered days or weeks after they start. OXEN’s SOC monitors your environment 24x7x365 and investigates every alert in real-time. By the time your team arrives on Monday morning, we’ve already identified and contained the threat.

4
Total Transparency—You See What We See

We believe in partnership, not black boxes. Every confirmed threat triggers a comprehensive incident report. You’ll know exactly what was detected, the precise actions OXEN took on your behalf, and the final outcome. No mystery. No guessing.

What’s Included in Your Defense Arsenal

We don't just alert you to problems; we actively hunt, contain, and neutralize them. Here is how we secure your environment: 
Endpoint Detection and Response (EDR)
Go beyond legacy tools. We deploy advanced behavioral sensors to every covered endpoint, continuously analyzing activity to catch the elusive, fileless threats that traditional tools miss. When a threat triggers, our SOC is on it instantly.
Advanced Email Security
Stop threats at the front door. Our advanced threat filtering actively scans inbound email for phishing, ransomware, and malicious attachments before they ever reach your users' inboxes, drastically reducing the volume of threats that reach the endpoint. 
Cloud Identity Monitoring & MFA

Your identity is your new perimeter. We monitor your cloud environment for suspicious login behavior, unauthorized access attempts, and account anomalies. To establish a rock-solid baseline, we enforce Multi-Factor Authentication (MFA) for all users through your cloud identity provider.

SIEM with Integrated Threat Intelligence
We connect the dots so attackers can't hide. Data from your endpoints, cloud identity provider, and edge firewalls flows into a centralized Security Information and Event Management (SIEM) platform. We correlate events against real-time threat intelligence to spot complex attacks, build custom alert rules, and generate actionable incident reports.
24x7x365 SOC Services
A security platform is only as good as the team behind it. OXEN’s Security Operations Center (SOC) investigates and responds to alerts at any hour. We continuously improve your detection coverage by integrating new threat feeds and fine-tuning alert rules based specifically on your unique environment.
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Don't wait for a breach to become a headline.

Secure your endpoints, protect your cloud, and get your nights and weekends back. 

Frequently Asked Questions

What's covered under this service?

Detect & Respond Security covers EDR, email security, cloud identity monitoring, MFA enforcement, and SIEM with 24x7x365 SOC coverage for all enrolled endpoints and users. It does not cover general IT support labor, workstation patching, or hardware monitoring, which require a separate managed workstation service agreement. 

How does onboarding work?

OXEN deploys EDR software to covered endpoints, connects your cloud identity provider, email environment, and firewall logs to the SIEM, configures email security, and enforces MFA for all users. Most environments are fully onboarded within a few business days, and onboarding is included at no extra charge. 

How is this service priced?

Detect & Respond Security is priced per user per month. The rate covers all tooling, the 24x7x365 SOC, threat intelligence feeds, and labor-inclusive remediation. Additional SIEM data connectors beyond the standard set may carry a separate cost. Your OXEN account manager can provide a quote based on your user count. 

How is this different from Managed Workstation D&R?

Managed Workstation D&R is a workstation-scoped service that includes patching, hardware monitoring, and endpoint security management. Detect & Respond Security is a user-scoped service focused on detection and response without the workstation management layer. It's designed for organizations that already have workstation management in place and want security coverage for their users and cloud environment. 

What happens when a threat is confirmed?

OXEN's SOC investigates, determines the scope of the compromise, and takes containment action immediately. For critical incidents, we respond within 30 minutes. Remediation labor is included in the service at no extra charge. Onsite response is available within 60 miles of an OXEN office. 

What does OXEN monitor vs. what are we responsible for?

OXEN monitors your endpoint activity, cloud identity environment, email, and firewall data 24x7x365. You're responsible for ensuring all users and devices are enrolled, MFA is enforced for all users (required), and OXEN has the administrative access needed to respond. General IT support is handled separately. 

How quickly does OXEN respond to a security incident?

Critical (confirmed active threat): 30 minutes. High (high suspicion of compromise): 1 hour. Medium (low suspicion): 2 hours. The SOC operates 24x7x365 with no after-hours gap. After-hours critical line: 888-296-3619. 

Do I receive reports? Yes. OXEN provides an incident report for every confirmed security event, including what was detected, what containment or remediation actions were taken, and what the outcome was. You'll have a clear record of every time OXEN acted on your behalf.