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PHONE: (888) 296-3619E-MAIL: hello@oxen.tech
Contact Us
PHONE: (888) 296-3619E-MAIL: hello@oxen.tech
Contact Us
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Managed Firewall Services

Enterprise Firewall Protection—Without the Capital Expense or the Maintenance Burden.

Your network's perimeter is under constant attack. Cyber threats evolve daily, and an unpatched, poorly configured firewall provides nothing but a false sense of security. But managing firewall hardware, licensing, and complex configurations requires dedicated time and advanced engineering expertise.

With OXEN Technology’s Managed Firewall service, you get enterprise-grade security tailored to your exact environment. We take on the heavy lifting—monitoring, patching, and policy management—so you can focus on running your business with predictable, scalable security.

Schedule Your Discovery Call
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The OXEN Advantage

What separates a standard IT service from the OXEN Advantage? Unwavering commitment and flexible hardware models designed around your financial reality.

Our 30-Minute Guarantee: When your firewall goes down or a critical alert fires, our team begins investigation within 30 minutes. That's a contractual SLA. Not a goal. Not a target. The commitment.

1
Quarterly Vulnerability Testing with Engineer Review

A third party scans your firewall's external exposure every single quarter. Automated reports are great, but action is better. Our elite engineers personally review the results.
2
Flexible Hardware Models Tailored to Your Budget

We eliminate the risk of the "closing window." Our backups give you a permanent, independent copy of your data that bypasses Microsoft's rigid timeline limits.
3
OXEN Owned (Firewall as a Service)
You get top-tier, enterprise-grade perimeter security.

What's Included: True Security, Activated by Default

We don't just put a box on a shelf and walk away. Your Managed Firewall service is a living, breathing security asset, engineered to industry best practices. 
24/7 Continuous Monitoring
We watch your firewall around the clock. If your perimeter drops offline, we know before your users do and reach out immediately to begin troubleshooting.
Proactive Firmware & Patching
Threat actors exploit outdated firmware. We schedule regular updates to close vulnerabilities, maintain vendor support, and verify your perimeter stays current—all while minimizing business disruption.
Expert Configuration Management

As your network evolves, so do your needs. We handle complex VPN tunnels, access rules, NAT policies, VLANs, and routing. Your firewall is customized to your exact environment; we never leave it on risky default settings.
Business Continuity & Compliance Support
Gateway antivirus, intrusion prevention (IPS), anti-spyware, geo-IP filtering, and active content filtering are turned on from day one. These aren't costly upgrades. They are standard.
Detailed Monthly Reporting
Stay informed with automated reports detailing data usage, web activity, VPN usage, and security detections every month (or daily upon request).
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Secure Your Perimeter Today

Stop leaving your network security up to chance or default configurations. Let the engineers at OXEN Technology build, manage, and monitor your defenses. 
Schedule Your Discovery Call

Frequently Asked Questions

What's the difference between Client Owned and OXEN Owned firewall management?

The management work is the same: monitoring, firmware updates, configuration changes, security services, reporting, and vulnerability testing. The difference is hardware ownership. With Client Owned, you provide the firewall and handle licensing and replacement when needed. With OXEN Owned, we own the hardware and replace it at end-of-life. 
What's included in the management service?

Up/down monitoring, firmware updates, configuration changes as needed, gateway antivirus, intrusion prevention, anti-spyware, geo-IP filtering, content filtering, monthly automated reporting, and quarterly external vulnerability testing. 
What's not included?

Firewall hardware purchase, replacement, and licensing are your responsibility. Whitelist-only content filtering, application control, deep packet inspection for SSL, and high availability are available as billable add-ons. If troubleshooting reveals the root cause is outside the firewall (ISP issues, switching problems), that work is billed separately. Initial firewall deployment and hardware refresh are also not included. 
How is this priced?

Per-firewall, recurring monthly. The fee covers monitoring, management, security services configuration, reporting, and vulnerability testing. Hardware, licensing, and replacement costs remain the client's responsibility. 
What firewall brands do you support?

OXEN manages SonicWall and Fortinet firewalls. Your existing hardware needs to be a supported, currently licensed business-class appliance with active vendor support. Reach out to confirm compatibility before starting the engagement. 
What happens when my firewall reaches end-of-life?

Since you own the hardware, replacement is your responsibility. We'll notify you as end-of-life approaches and can help scope the replacement. If you'd prefer OXEN to own future hardware, transitioning to the OXEN Owned model is an option - that conversation usually happens at refresh time. 
Can I upgrade to OXEN Owned management later?

Yes. If you'd rather have OXEN own and maintain the hardware going forward, we can transition you to the OXEN Owned model. That's typically done at hardware refresh time to make the transition clean.