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PHONE: (888) 296-3619E-MAIL: hello@oxen.tech
Contact Us
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Operate Detect and Respond Bundle

Stop Choosing Between Daily IT Support and True Cybersecurity. Get Both.

OXEN Operate Business Protection Security and Detect & Respond brings managed IT and cybersecurity together to reduce risk, simplify operations, and strengthen protection. OXEN supports users, maintains critical systems, and provides continuous threat monitoring and response, helping organizations improve resilience, productivity, and business continuity.

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The OXEN Advantage

OXEN unifies managed IT services and cybersecurity within one accountable partnership. With proactive management, continuous security oversight, responsive support, and expert remediation, organizations gain stronger security, greater reliability, and increased operational confidence.

What’s Included

OXEN Operate BPS and D&R combines essential technology management, endpoint protection, identity security, email protection, centralized visibility, and ongoing threat response. These coordinated capabilities help organizations maintain productive operations while strengthening protection across users, devices, systems, and cloud environments.

Managed IT Support
Provides responsive service desk support and technical expertise to help users stay productive and resolve issues quickly.
24x7 Monitoring & Management
Continuously monitors systems, devices, and infrastructure to identify and address issues before they impact business operations.
Managed Endpoint Protection

Secures workstations and servers with integrated security controls designed to reduce risk and improve system reliability.
Patch & Update Management
Keeps operating systems and applications current to improve stability, performance, and protection against known vulnerabilities.
Technology Lifecycle Management
Delivers strategic oversight and planning to help organizations manage technology investments more effectively.
Integrated IT Operations

Combines monitoring, support, maintenance, and security services into a unified managed technology solution.

Note: While security monitoring is 24x7x365, standard IT support for non-critical issues is provided during standard business hours. 

Cybersecurity Dashboard Analysis in Modern Workspace

Business Outcomes

OXEN Operate BPS and D&R helps organizations improve reliability, reduce cyber risk, and simplify IT and security management. Through proactive maintenance, continuous monitoring, and integrated support, OXEN helps minimize downtime, strengthen accountability, and support business continuity, compliance, and long-term growth.

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Ready to Simplify Your IT and Supercharge Your Security?

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Frequently Asked Questions

What's included in this bundle?

The Operate D&R Bundle covers managed workstations and servers with a labor-inclusive agreement, plus Detect and Respond security. That means automated patching (Microsoft, third-party, drivers, firmware), remote support, endpoint detection and response, SIEM integration, email security, spam filtering, cloud identity monitoring, MFA enforcement, and 24x7x365 SOC coverage, all under one agreement. 
How does onboarding work?

OXEN deploys remote support agents to all covered devices during onboarding at no additional charge. We configure security policies, connect your cloud identity provider and firewall to the SIEM, and set your patching window in line with your preferences. Most clients are fully onboarded within a few weeks. 
How is this priced?

 This bundle is priced per user. Because it's labor-inclusive, the monthly fee covers monitoring, patching, remote support, and security remediation. You don't get a separate invoice every time an engineer works a ticket.  
Why bundle instead of buying services separately?

Buying IT management and security separately means two vendors, two contracts, and gaps when something crosses both. With this bundle, OXEN has full visibility into both your IT environment and your security posture. That context matters when an incident happens. 
What happens when a security threat is detected?

The SOC monitors alerts 24x7x365. When a real threat is confirmed, OXEN's team investigates, contains, and remediates. Critical incidents get a 30-minute response. You're kept informed throughout, and labor for remediation is included. 
What's not included?

PC installs and upgrades, OS version upgrades (such as Windows 10 to Windows 11), and software not covered under a support agreement with its vendor are outside the scope of this bundle. 
Does this cover my servers too?

Yes. The bundle includes managed server coverage alongside workstations. Servers get the same patching and security services, plus critical services monitoring and up/down status monitoring.