Transform Your B2B Telecom Offerings with the OXEN Bundle
OXEN Telecommunications Partnership helps telecommunications providers expand customer value through managed IT, cybersecurity, cloud, and technology services. By combining connectivity with a broader portfolio of business solutions, providers can strengthen customer relationships, create new recurring revenue opportunities, and differentiate their offerings without building additional internal capabilities. The result is a more complete solution that supports business growth, operational resilience, and long-term customer success.
The OXEN Advantage
What's Included
OXEN Telecommunications Partnership extends telecommunications services with managed IT, cybersecurity, cloud, and strategic technology solutions. Through a collaborative partnership model, providers gain access to OXEN’s expertise, service delivery capabilities, and customer support resources. The result is a broader portfolio of business solutions that creates new growth opportunities, strengthens customer relationships, and delivers greater value without increasing operational complexity.
Comprehensive technology management and support services that help customers improve reliability, productivity, and operational efficiency.
Security solutions and advisory services designed to reduce risk, strengthen resilience, and improve visibility into evolving cyber threats.
Cloud infrastructure, Microsoft 365, and modernization services that support operational flexibility, scalability, and business continuity.
Executive-level guidance that helps organizations align technology investments with business priorities and growth objectives.
Experienced technical teams provide implementation, management, monitoring, and support to ensure consistent customer experience.
Collaborative sales, marketing, and customer engagement initiatives designed to expand reach and strengthen market presence.

Business Outcomes
OXEN Telecommunications Partnership helps providers diversify revenue, strengthen customer retention, and increase the overall value delivered to business clients. By expanding access to managed technology and cybersecurity services, organizations can reduce dependence on connectivity-only revenue streams while improving competitive differentiation. The partnership supports scalable growth, strengthens customer relationships, enhances operational efficiency, and provides greater visibility into emerging technology opportunities. The result is a stronger business position, increased resilience, improved customer satisfaction, and greater confidence in long-term growth strategies.
Ready to Expand Your B2B Portfolio?
Frequently Asked Questions
The Telco Complete Bundle includes managed workstations and servers (monitoring, patching, remote agents), Business Protection Security (Defender EDR, Azure Sentinel SIEM, DNS filtering, Microsoft Email Security, cloud identity monitoring, network protection, MFA), 24x7x365 SOC coverage, Security Awareness Training (annual training, weekly micro-training, phishing simulations, dark web monitoring), and M365 Cloud Backup (mailboxes, OneDrive, SharePoint, Teams, calendars, contacts, tasks).
The managed workstation and server components are included in the bundle price. Labor terms depend on your specific agreement. Review your agreement details with your OXEN account team for clarification on remediation labor.
Defender EDR is deployed to endpoints and integrates with Microsoft Defender's cloud analytics. Azure Sentinel aggregates log data from your M365 tenant, firewall, and endpoints in one place. There's no separate security platform to learn. OXEN configures and manages it; your employees see no change in their day-to-day tools.
Microsoft's standard retention keeps deleted items for a set period, but that period has limits, and permanently deleted data may not be recoverable. An independent backup captures scheduled copies of your data in encrypted cloud storage outside of Microsoft's control, giving you a reliable restore point regardless of how data was lost.
The SOC monitors 24x7x365. When a credible threat is confirmed, OXEN engineers investigate and begin remediation. Critical incidents get a 30-minute response. You're notified and kept updated throughout the process.
Telco Complete uses Business Protection Security (Defender EDR, Azure Sentinel, DNS filtering, email security, network protection) instead of Detect and Respond. It's a more complete Microsoft-native security stack with broader coverage across email, DNS, identity, network, and endpoints. It also includes the same Security Awareness Training and M365 backup.
HIPAA security awareness training modules, M365 backup data recovery (available separately), Azure SIEM costs (separate line item), and PC installs or OS version upgrades are outside the scope of this bundle.
