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WorryFree IT Archives | OXEN Technology

The New Norm: Managed Services

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Most people have experienced how quickly technology changes, and how fast it advances from one generation of product to the next. While technology has changed and continues to change rapidly, so has the way that we service our valued clients. As most clients have experienced, we have great capabilities to resolve issues and even work on projects remotely. This helps us to resolve issues more quickly, save on drive time, and leverage resources from across all HTS locations with ease. Not only can we now react more quickly when a client calls in, our WorryFree Managed Service clients have many…

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What IT Can You Outsource?

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Outsourcing your IT (often called managed IT services) has many benefits for small- to medium-sized businesses. Businesses without large IT staffs or the necessary tech skills or infrastructure often choose managed services to take the place of or supplement their own IT professionals. This allows for Flexibility when growing or moving: A managed services provider can give you temporary resources when upgrading your infrastructure, for example Specialized resources when necessary: For a flat recurring fee, you get access to the managed service provider’s entire staff and their specialists, whereas for that same cost you could hire only a single part-time…

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3 Signs You Need Managed Services

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If you’ve researched methods of taking care of your IT needs, you’ve probably come across “managed services” or “managed IT services”. What is it—and do you need it? “Managed services” can be generally defined as “outsourcing day-to-day management responsibilities […] for improving operations and cutting expenses.”1 When it comes to technology, managed services is, more specifically, the outsourcing of continual monitoring and day-to-day administrative duties of your IT infrastructure. How do you know if you could benefit from managed services? The best way to determine if you’ll cut costs is to know what you are currently paying for your IT’s…

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4 Reasons to Consider a Managed Firewall

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As the first line of defense in your business network security, a secure firewall is one of the most important pieces of your network’s infrastructure. Without it, any hacker or intruder could easily access your critical and confidential information. With more and more sophisticated threats developing every day, it can be difficult to stay ahead of the curve in keeping your business protected. It takes more than just purchasing a piece of hardware, plugging it in, and calling it good. Whether you have a dedicated IT person within your company or not, there are numerous benefits to having a professionally…

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7 Advantages of Managed IT Services

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Many small to mid-sized organizations are turning to Managed Service Providers (MSPs) to help alleviate some of the strain on their internal IT resources, or take over the management of their network all together. There are quite a few benefits to partnering with an MSP, from improved reliability to a better understanding of assets, which are all valuable in their own right. These are a few that top the list for most organizations considering some form of Managed IT Services… So, first of all, what is ‘Managed IT Services’? A quick Wikipedia search turns up the definition: “Managed services is…

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A guide for backing up the right way

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Can your business afford to be down for several hours, let alone a few days? A backup and disaster recovery solution is more than just backing up and restoring files: its true value lies in business continuity. A properly configured and designed backup solution doesn’t just backup your files – it gets your entire organization back on its feet within an hour or less. If you’ve thought about a business continuity solution, you might have thought “it’s too expensive” or “why can’t I just do my own backups?” We’ve had many conversations with clients about why they should invest in…

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If you don’t have worry-free IT, what are you waiting for?

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Monday mornings are tough enough – you don’t want to also be dragged down by IT emergencies or dealing with the constant hassles of maintenance and upgrades. Has this happened to you? It’s a Monday morning after a relaxing weekend and you’re ready to get back to business. You walk in the door, sit down at your PC. . . and find out you’re down. Maybe your server died and your whole business is at a stand still, with no one able to work for the foreseeable future. Maybe it’s just your PC, but you still have no access to…

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