AnnouncementsOffice 365

Some Office 365 subscriptions will be renamed to Microsoft 365

Microsoft has announced that Office 365 Pro Plus and Office 365 subscriptions for small and medium-sized businesses are being renamed to Microsoft 365. The change will go into full effect on April 21, 2020. There are no price changes, feature changes, or business model changes associated with the renaming of these plans. For a full list of which names are changing and which are not, please see Microsoft's announcement. OXEN Technology will be updating the names and descriptions of our offerings and agreements to reflect this change where applicable.
OXEN Technology
April 14, 2020
SecurityTech Tip

Be Wary of Tech Support Scams

We need technical support companies to help us solve complex issues with our devices and applications. We do our best to stay safe on our devices, but often there are technical elements that we aren’t trained to handle. Relying on tech support is necessary to get us back in working order. However, scammers and hackers will use our dependence on tech support to get their foot in the door. By pretending to be tech support and using scare tactics, they trick their victims into installing a virus or paying money. What are some of the tactics scammers use to do…
OXEN Technology
April 13, 2020
LeadershipSecurity

Feeling the COVID-19 Panic? Don’t Forget Your Cybersecurity

Attackers Are Taking Advantage of Unprecedented Changes What we’re witnessing today with the COVID-19 pandemic is unprecedented. Local governments are banning large gatherings. Many businesses and institutions are forced to close or adjust work schedules. Organizations that can are moving their employees to reduced hours or remote work. This means many people are now working from home for the first time and encountering issues with connectivity and access to company networks and data. The social isolation, uncertainty, and distractions cause anxiety and mistakes. On top of all of this, cyber attackers are already trying to take advantage of a world…
OXEN Technology
March 30, 2020
Announcements

An Update from OXEN Technology

To all our valued clients Much has changed across the country and across the world in the past few weeks. We want to let you know how OXEN has adapted to the COVID-19 pandemic and what precautions we are taking, while also serving you remotely. Do you need help with remote work? First and foremost, we know many organizations and businesses are taking quick action to set up remote workers and work-from-home policies. Many of your employees are working remotely for the first time and experiencing the technical hurdles that come with that transition. If you are having any problems…
OXEN Technology
March 25, 2020
Managed Services

3 Signs You Need Managed Services

If you've researched methods of taking care of your IT needs, you've probably come across "managed services" or "managed IT services". What is it—and do you need it? "Managed services" can be generally defined as "outsourcing day-to-day management responsibilities for improving operations and cutting expenses."1 When it comes to technology, managed services is, more specifically, the outsourcing of continual monitoring and day-to-day administrative duties of your IT infrastructure. How do you know if you could benefit from managed services? The best way to determine if you'll cut costs is to know what you are currently paying for your IT's upkeep—and…
OXEN Technology
March 23, 2020
Announcements

OXEN’s Statement on COVID-19 Safety Measures

At OXEN Technology, delivering strong and trusted technology services to our clients is always our primary goal. As the world is closely following the SARS-CoV-2 coronavirus and the disease it causes, known as COVID-19, the OXEN team has made preparations in order to protect the health and safety of our employees, clients, families, and communities. We know that it is essential that we continue to be able to serve clients in the highest capacity we can while balancing the need to be cautious for ourselves and especially for the most vulnerable in our communities. For this reason, OXEN Technology has…
OXEN Technology
March 18, 2020
ConsultingLeadershipSecurity

3 Signs You Need a Shared CIO

You may have heard about shared CIO services – or a “virtual CIO” – and wondered what that is and whether it would help you. How do you know if you would benefit from CIO or CISO services? For one, a Shared CIO (Chief Information Officer) or Shared CISO (Chief Information Security Officer) doesn’t replace your existing leadership of IT staff. Instead, this position enhances your IT team and your business leadership. This is a consultative person who helps you define a strategy to best use technology and manage cyber risks based on your actual business goals. CIO services aren’t…
OXEN Technology
March 9, 2020
Security

How to Spot a Business Email Compromise (BEC) Scam

Business email compromise (BEC) scams are on the rise. They target business owners and high-level employees in order to defraud a company, its customers, or its partners. In this type of scam, an attacker will pretend to be a trusted entity by spoofing a company email account. Then, they trick employees into revealing sensitive information or performing wire transfers. Types of BEC Scams There are different types of BEC scams. However, all these threats usually target employees with access to company finances, in an attempt to trick them into transferring money or revealing sensitive data. BEC scams include: false invoice…
OXEN Technology
March 2, 2020
Security

Security Lockdown: The Importance of Multi-Factor Authentication (MFA)

You may have noticed that recently a lot of your accounts are now requiring multiple methods of verifying your identity when you login. No longer do you just enter your username and password to get into your email, your cloud apps, or your accounting system. You now also need to input a short code that is texted to you, generated by an app, or emailed. In some cases, you might be getting verification phone calls, using a smart card, or entering biometric data like a fingerprint. What is this? This is multi-factor authentication (MFA). MFA consist of three things that…
OXEN Technology
February 10, 2020