Keep Your Tech Relevant: Are You Prepared for Microsoft End of Support Deadlines?

Countdown to end of support for Microsoft products in 2020

There are multiple Microsoft products reaching end of support in 2020. These versions are being retired and will no longer have technical support. We’ve previously talked about the end of support for the Windows 7 operating system and Windows Server 2008 on January 14, 2020. However, other products are also reaching end of support in 2020.

On January 31, 2020, Internet Explorer 10 will be retired. If you’re already upgrading to Windows 10 or using Microsoft Edge as your web browser, then you’ve taken the next step to upgrade from IE 10.

Later, in October 2020, Microsoft Office 2010 is also reaching end of support. If you use the 2010 versions of Excel, Dynamics, Word, Outlook, PowerPoint, SharePoint, and more included in that suite, these products will no longer have support either. On top of this, if you’re using Microsoft Office 2016 for Mac, these products are reaching end of support faster than the 10-year support lifecycle.

What does end of support mean?

When products like these reach end of support, what does that mean for you? It doesn’t mean that these applications will no longer work, but it does mean the following:

  • You will no longer receive software updates for the products.
  • You will no longer receive security updates, which makes you vulnerable to viruses, spyware, and other malicious software in the future.
  • There will no longer be phone or chat technical support from Microsoft.
  • Online support content will no longer be updated or will be retired.

You are more vulnerable to cyber threats if you continue to use these products. It also means that maintaining them will become more difficult and more expensive.

So what should you do?

Your first and easiest consideration for Windows 7 end of support is to upgrade to Windows 10. The upgrade process is relatively easy and causes a minimum of disruption. Before upgrading, however, you will need to check if your hardware can support Windows 10’s requirements. This process requires purchasing new licenses. You may want to consult with a technical expert on which version of Windows 10 to move to, whether your hardware can handle the upgrade, and the best way to proceed.

Once again, with Windows Server 2008 you can upgrade on-premise servers to Server 2012/2012 R2 and then to Server 2016 (you cannot skip 2012 and upgrade directly to 2016). You could also choose to migrate your on-premises Server 2008 to Azure. Both of these options require specific upgrade paths and could provide you with extended updates or new features. We recommend you consult with an expert to decide which route will best fit your technical and business objectives.

And finally, with end of support coming at the end of 2020 for Microsoft Office 2010, we also encourage you to upgrade to Office 2019 or jump to the cloud with an Office 365 subscription. If you wish to stay with a non-subscription product, look for one-time license purchases for Office Home & Business 2019. However, going with an Office 365 subscription is the best option. It will provide you with easier access to new updates, security patches, features, and more. Migrating to Office 365 can be tricky, but once again you can consult with an expert to help you make the best decision.

Talk to the experts

At OXEN, we’re helping a lot of businesses upgrade from Windows 7 and migrate to the cloud. Take a look at our Office 365 migration services, or give us a call at 888.296.3619 about upgrading your servers and infrastructure. We’re here to make sure your technology is OXEN strong.


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