fbpx Skip to main content

When should you consider changing IT providers?

Changing IT providers

Do you think you’re getting the best value from your current IT provider? Should you consider switching to a new provider? Choosing an IT / managed services provider is a big decision and it can have a lot of effects.

So what are some signs you might need a change? Here are some things to think about:

  • Does your current support match your technology needs? Are you looking for break-fix IT support for when you have problems, or do you want proactive management and maintenance? Look to see if your current provider’s core services match your needs.
  • Are you focusing on security?Do you want ongoing guidance and discussion with a cybersecurity expert or a Chief Information Officer? Are you integrating a holistic approach to security with your business and leadership goals? Can your current provider help you with a security roadmap and long-term planning?
  • What are your business goals and future plans? How is your technology helping… or not helping? Do you have the expertise on hand to reach those goals? Do you see new certifications in your future?

Starting the switch

If you decide to look for a new IT provider, we recommend planning that transition well in advance. With our 35 years of experience, OXEN’s team has helped many organizations with switching providers, migrating platforms, and planning long-term. Here’s our advice:

  • Review your existing IT support agreements for terms, conditions, hidden fees, auto renewals, and notice deadlines. Any unknown “gotchas” could derail or delay your switch.
  • Start vetting new vendors at least 9 months in advance to smoothly handle a transition.
  • Find out whether you own your IT hardware, or if your current provider does. What would you need to replace or take control of?
  • Establish your IT budget.
  • Determine the expertise you need. Be clear about what your needs and objectives are, and look for a IT provider whose core services match these.

At OXEN Technology, we think organizations of any size deserve the best technology that fits their needs. We’re here to provide guidance and support in navigating the complex, ever-changing landscape of business technology — from IT network management to cybersecurity services, and infrastructure projects to cloud migrations.

We don’t believe in gimmicks, gotchas, or complexity, and we don’t require agreements or contracts to get started. We want to deliver strong, trusted, and simple solutions that directly address your needs. Good planning is the first step.


Recent Posts / View All Posts

Social Engineering

January Recap: All You Need to Know About Social Engineering

| Managed Services, Security | No Comments
This month, we covered a range of topics concerning social engineering. Social engineering is now considered one of the most prevalent risks when it comes to online security. Most hackers rely heavily on social engineering tactics to lure unsuspecting users to divulge information. It sounds complicated but it's nothing more than the practice of manipulating people into revealing information through the use of false pretenses. It often creates a sense of urgency, fear or excitement, playing with people's emotions to get them to do exactly what the hackers want them to do. In case you missed any of them, here…
Cybercriminals Use Social Engineering

The Top 5 Ways Cybercriminals Use Social Engineering

| Managed Services, Security | No Comments
Advanced technology and cutting-edge hacking techniques have been the main tool that cybercriminals use for online attacks. But did you know that the most effective method that hackers use for enticing victims online is something so much simpler? Cybercriminals use social engineering or in other words, manipulate people by establishing trust and playing on their emotions. Common Methods of Social Engineering Attacks There are a number of creative ways that social engineers go about their devious ways. However, there are five ways that stand out on how cybercriminals use social engineering for their personal gain. Phishing This method is by…
Social Engineering scams

Where Does Social Engineering Scams Come from?

| Managed Services, Security | No Comments
Social engineering scams are so much more rampant these days than ever before. There will certainly be suspicious-looking items in your inbox when you check your emails, which are most likely phishing emails. Many people now know to avoid clicking these malicious emails, which is a good thing. But still, their vast amount makes you wonder, where do social engineering scams come from anyway? The very simple answer to that is social media. How Social Media Is Used for Social Engineering scams According to the latest count, there are more than 4.74 billion social media users today. For hackers, each…