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OTWAdmin

Security

Security Awareness Training: Time to Jump on the Bandwagon

Human error. We talk about it all the time, but what exactly do we mean? Human error occurs when an individual does something with an unintended outcome. In cybersecurity, it’s easy to point the finger at employees as being an organization’s weakest link. An IBM study found that human error accounts for 95% of security incidents, yet security awareness training for employees often ends up on the back burner. But without appropriate security awareness training provided by the employer, how can employees truly know what to watch out for? Is security awareness training a priority? In a recent survey by…
OTWAdmin
May 13, 2019
Tech Tip

Organize Using Outlook’s Color Categories

Want to become more organized in Outlook? You can create your own color-coded labels with the Categorize feature to know at a glance what emails and calendar items are. Here’s how! Outlook’s Categorize Feature You can find the Categorize option in Outlook on the Ribbon or toolbar. You can start using the categories as is, or you can customize them with your own labels. Changing the Category Labels You can label the default color categories for your own needs. Go to Home > Categorize (in the Tags group) on the Ribbon From the drop-down list, choose All Categories. Click on…
OTWAdmin
May 6, 2019
Announcements

2019 OXEN Technology Company Retreat

The OXEN Technology Company Retreat is happening Wednesday, April 24th! Once a year, we gather our entire staff in one place for learning, planning, and team building so that we can serve you better. We have arranged for service coverage during our retreat. Technicians will be available for urgent break/fix needs. If you have a request on April 24th, please call our main line at 888-296-3619 and leave us a message. You can also email requests to support@oxen.tech. We will contact you to schedule your service.
OTWAdmin
April 19, 2019
Security

What’s the difference between consumer and business-grade firewalls?

Why isn’t it a good idea to go out to your local Best Buy and get a consumer-grade firewall for your business? Can’t you save a few bucks this way, rather than getting a business-grade firewall? Well…you can. But there is a huge difference between a firewall meant for personal home use versus a business-grade firewall that’s equipped with the tools that a business needs for protection. A consumer-grade firewall won’t be the best solution for your business. Here’s why. What is a firewall? In networking, a firewall is a tool that “monitors and controls incoming and outgoing network traffic”…
OTWAdmin
April 15, 2019
Tech Tip

Office 365 Tip: Adjust Your Teams Notifications Settings

Microsoft Teams is the successor to Skype for Business. You may be jumping straight into Teams or switching to it from Skype and want to ensure your notifications are tweaked to your needs. Here’s how to access your Teams notifications settings! Click your profile picture in the upper right corner. Choose Settings > Notifications. There are three categories for notifications: mentions (e.g. when someone @s you), messages, and other. For each type of notification, you can choose to receive one of these: Banner (a pop-up notification on your screen) Banner and email (the frequency of the email notification is set…
OTWAdmin
April 2, 2019
Testimonials

Strong Technology: Filling in the Gaps for Citizens State Bank – Hugoton

At OXEN, our goal is to simplify technology for businesses and organizations. This may mean managing a client’s entire IT infrastructure, but frequently it means supplementing a client’s existing IT staff with OXEN’s expertise. We aim to provide the best solution to fit a business’s needs and environment. Case in point: Citizens State Bank, in Hugoton, KS, has IT staff, but OXEN helps manage their network and assists on projects where our knowledge and capabilities can fill the gaps. Recently, when another provider struggled to upgrade their server, Citizens State Bank reached out to OXEN Engineer Ron Cannon, who was…
OTWAdmin
March 18, 2019
Backup

3 Reasons to Invest in a Strong, Trusted Backup Solution

A backup solution is like an insurance policy for your business. Data loss is a serious – and often devastating – problem for organizations. A good backup solution in place means less worry and hassle for you and your business… and it is protection against costly threats in the future that might otherwise harm your reputation, impair your ability to function, or put you out of business altogether. Here are three reasons you should consider a backup solution. Backed up data is safe from ransomware threats Ransomware and other types of cyberattacks are increasingly common – and small to medium…
OTWAdmin
March 11, 2019
Office 365Tech Tip

Going on vacation? Set up your Out-Of-Office Automatic Replies in Outlook

Before you head out the door for your afternoon off or that long-awaited summer vacation, take a moment to turn on Outlook’s Automatic Replies for your email. Email piles up while you’re out. It’s polite to let people know you’re away and who to contact during your absence. (Who knows, when you come back, it may all be taken care of for you! Or that’s the dream anyway.) Automatic Replies in Outlook Go to File > Automatic Replies. In the window that appears, select Send automatic replies. Select an optional time range for when you want your automatic reply to…
OTWAdmin
March 4, 2019
Tech Tip

Editing Table Cell Margins in Microsoft Word

If you do a lot of work in Microsoft Word documents, it can be very helpful to know where to find the various options for styling a table. Sometimes tweaking cell padding or cell margins is all you need to turn a difficult, cramped table into an inviting, easy to read one. Here’s how to modify the cell padding in a table. Let’s start with a table that looks like this. This is what many default tables look like in Word. It’s a little cramped. If you look closely, you can see that there’s cell padding on the left and…
OTWAdmin
February 25, 2019
Security

Moving away from Internet Explorer

Is Internet Explorer a “modern web browser”? Is it a web browser at all? Should you be using it? Due to a recent blog post from Microsoft on “the perils of using Internet Explorer as your default browser”, these puzzling questions have been getting a lot of attention. The gist is this: Microsoft is now on record as saying that Internet Explorer – Microsoft’s long-time web browser – is in fact not really a browser anymore. They don’t want you to use it like one. Microsoft’s Chris Jackson refers to it as a “compatibility solution”, implying that it is legacy…
OTWAdmin
February 18, 2019